Privacy policy
Last updated: 13 September 2026.
Crease & Cotton uses personal information to operate this store, fulfil orders and assist customers.
Information we collect
When you order or contact us, we receive information such as your name, contact details, delivery and billing addresses, order details and correspondence. Payment providers process payment information. Our store and its service providers may also collect device, browser and usage information through cookies and similar technologies.
How information is used and shared
We use information to process payments and orders, arrange delivery, respond to requests, prevent fraud and meet legal obligations. We share information as needed with Shopify, payment providers, delivery partners and other service providers supporting these purposes. These providers may process information outside your country. Marketing communications are sent where you have agreed or where otherwise permitted; you can unsubscribe.
Your choices
You can manage cookies through your browser and any available store privacy controls. Restricting cookies may affect shopping features. Contact us to request access, correction or deletion, or to exercise other rights available under applicable law. Some records must be retained for legal, accounting or dispute-resolution purposes.
Retention and security
We keep information only for as long as needed for the purposes above and applicable requirements, and use reasonable safeguards to protect it. No online system can guarantee absolute security.
Contact and updates
For privacy requests, use our contact form and identify your request as a privacy enquiry. This policy may be updated as our store or legal requirements change.